TERMS AND CONDITIONS
These terms and conditions form the basis on which you can visit and use our website. Please read them carefully as they contain important information.
General Terms and Conditions
This site is owned and operated by Integrale Engineering Limited of 3 Coates Place, Edinburgh, EH3 7AA. If you want to ask us anything about these terms and conditions or if you have any comments or complaints on or about our website, please e-mail us at: contact@nut-r.co.uk
Ownership of Rights
All rights, including copyright, in this website are owned
by Integrale Engineering Limited. Any use of this
website or its contents, including copying or storing it or them in whole or
part, other than for your own personal, non-commercial use, is prohibited
without our permission. All copyright is protected under national and international law. You may not modify, distribute or repost anything on
this website for any purpose.
Accuracy of Content
We have taken every care in the preparation of the content
of this website, in particular to ensure that prices quoted are correct at the
time of publishing and that all goods have been fairly described. However,
orders will only be accepted if there are no material errors in the description
of the goods or their prices as advertised on this website. All prices are
displayed inclusive of VAT.
Any weights, dimensions and capacities given about the
goods are approximate only. To the extent permitted by applicable law, we
disclaim all warranties, express or implied, as to the accuracy of the
information contained in any of the materials on this website and we shall not
be liable to any person for any loss or damage which may arise from the use of
any of the information contained in any of the materials contained on this
website.
Damage To Your Computer
We make every effort to ensure that this website is free
from viruses or defects. However, we cannot guarantee that your use of this
website or any websites accessible through it will not cause damage to your
computer. It is your responsibility to ensure that the right equipment is
available to use the website. We will not be liable to any person for any loss
or damage which may arise to computer equipment as a result of using this
website.
Availability of Goods
All items are subject to availability. We will inform you
as soon as possible if the goods you have ordered are not available.
Ordering Errors
You are able to correct errors on your order up to the
point on which you click on “submit” during the ordering process. If you have submitted an order but believe you have made an error, then please contact us and we will resolve any issues.
Payment Terms
We will charge your credit account for payment upon receipt
of your order unless delivery cannot be fulfilled within 30 days. We accept no
liability if a delivery is delayed because you did not give us the correct
payment details. If it is not possible to obtain full payment for the goods
from your account then we can cancel the contract and/or suspend any delivery to you until payment is received. This does not affect any other rights we may have.
The acceptance of payment from a credit or debit card does
not constitute a binding contract.
Delivery Charges
Delivery charges cannot be refunded. Standard delivery charges are detailed upon checkout of goods.
Delivery
Please note that we can deliver worldwide but please be patient with your delivery if ordering from out with mainland United Kingdom. We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions. We will aim to deliver the goods within the estimated delivery time but delivery times are approximate and not guaranteed. Please allow additional delivery time for Bank Holidays.
If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time or offer you a refund.
Risk and Ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.
Acknowledgement and Acceptance of your Order
You will need to provide us with your e-mail address and we
will notify you by e-mail as soon as possible to confirm receipt of your order
and e-mail you again to confirm details. An acceptance of your order will take
place on despatch of the good(s) ordered.
Return Policy
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the legal right to cancel your order up to 14 days after the day on which you receive your good. You do not have to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us through email (contact@nut-r.co.uk) if you wish to cancel your contract.
If you have received the goods before you cancel your contract, then you must send the goods back to us at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when you receive them and you must return the goods to us (un-opened) as soon as possible at your own risk and expense.
Once you have notified us that you are cancelling your oder, and we have received the goods back or, if earlier, received evidence that you have sent the goods back to us, we will refund any sum debited to us from your credit or debit card within 14 days.
We may make a deduction from any refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you. We will contact you upon receipt of the returned goods if we believe this to be the case.
We reserve the right to cancel any order up to the point of delivery. If an order is rejected or cancelled by us prior to delivery, a full refund will be given.
Exclusion of Liability
Any disclaimers and exclusions of liability in these terms
and conditions shall not apply to any damages arising from death or personal
injury caused by our negligence. These disclaimers and exclusions shall be
governed by and construed in accordance with English law. If any provisions of
these disclaimers and exclusions shall be unlawful, void or for any reason
unenforceable, then that provision shall be deemed severable and shall not
affect the validity and enforceability of the remaining provisions.
Changes to Legal Noticies
We reserve the right to change these terms and conditions
from time to time and you should look through them as often as possible.
Law, Jurisdiction and Language
This website, any content contained therein and any
contract brought into being as a result of usage of this website are governed
by and construed in accordance with English law. Parties to any such contract
agree to submit to the exclusive jurisdiction of the courts of England and
Wales. All contracts are concluded in English.
PRODUCT SAFETY NOTICE
For certain products, a Product Safety Notice is required to be read and understood prior to order to ensure the customer is aware of any necessary safety information prior to purchase. We assume that if a customer proceeds to order the product that he/she fully understands and accepts the information detailed in the PSN. The PSN will also be supplied with the product for future reference.
PRIVACY STATEMENT
Integrale Engineering Ltd are committed to protecting the
privacy of anyone using our site and the confidentiality of any information
that you provide us with. The purpose of this statement is to set out how we
use any personal information that we may obtain from you.
The data controller responsible for your personal information for the purposes of the applicable data protection law is:
Integrale Engineering Ltd, 3 Coates Place, Edinburgh, EH3 7AA.
Email: contact@nut-r.co.uk
If you have any questions about this privacy notice or our data collection practices, please contact us at the email listed above and specify your country of residence and nature of your question.
Data Protection Act 1988
We are registered under the Data Protection Act and comply
with the Act in all our dealings with your personal data.
Use and Collection of Personal Data
In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you purchase a product you will be asked to provide certain information, such as your contact details. We will store this data and hold it on computer.
We may use information that you provide:
1. To organise postage of your purchase.
2. For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
Apart from postal services, we do not share any personal data with any 3rd Party.
We will keep personal data from purchases for 6 year as this is our legal obligation for tax purposes.
Your rights as a data subject
You have rights as a data subject. These rights are:
- The right to be informed – this means we must inform you how we are going to use your personal data. We do this through this privacy policy and by informing you how your data will be used each time we collect it.
- The right of access – you have the right to access your personal data (e.g. data that is about you) that we hold. This is called a subject access request. We must respond to your request within one month. To request access to your data, please email contact@nut-r.co.uk. It is very helpful if you tell us what of your personal data you are seeking.
- The right to rectification – if you think the data we hold on you is incorrect, tell us so we can put it right. You can do this by contacting us on: contact@nut-r.co.uk.
- The right to erasure – you have the right to request that we delete your data. We will do so, provided that we do not have a compelling reason for keeping it. To request this, please email contact@nut-r.co.uk.
- The right to restrict processing – you can change your communication preferences (therefore restricting how we communicate with you) by contacting; contact@nut-r.co.uk. There are also certain other circumstances in which you can suppress the processing of your personal data. To request this, please email the above address.
- The right to data portability – you can obtain and reuse your personal data for your own purposes across different services, for example different unions. To request this, please email contact@nut-r.co.uk.
- The right to object – you have the right to object to a) Direct marketing from NUT-R. You can opt out of direct marketing any time by emailing: contact@nut-r.co.uk. There will also be instructions on how to unsubscribe included in any direct marketing message that we send to you.b) Any processing where our lawful basis is legitimate interest (see above).If you would like to formally object to any of our legitimate interest processing, please email contact@nut-r.co.uk.
- Rights in relation to automated decision making and profiling – this is not something we do at NUT-R. If that ever changes, this policy will be updated accordingly.
Cookies
We collect information directly from you in a
number of ways. One way is through our use of “cookies”. Most websites use
cookies in order to make them work, or to work more efficiently, as well as to
provide information to the owners of the website. They help us to understand
how our customers and potential customers use our website so we can develop and
improve the design, layout, content and function of the site. Cookies are small
text files that are placed on your computer’s hard drive by websites that you
visit. They save and retrieve pieces of information about your visit to the
website - for example, how you entered the site, how you navigated through the
site and what information and documentation was of interest to you. This means
that when you go back to a website, it can give you tailored options based on
the information it has stored about you on your last visit.
Some of our cookies are used to simply
collect information about how visitors use our website and these types of
cookie collect the information in an anonymous form.
Where there is a login process relating to
buying products or services from us, we also use cookies to store personal
registration information so that you do not have to provide it to us again on
subsequent visits.
The rules about cookies on websites have
changed. If you are uncomfortable with the use of cookies, you can disable
cookies on your computer by changing the settings in the preferences or options
menu in your browser. You can set your browser
to reject or block cookies or to tell you when a website tries to put a cookie
on your computer. You can also delete any cookies that are already stored on
your computer’s hard drive. However, please be aware that if you do delete and
block all cookies from our website, parts of the site will not then work.
Likewise, you may not be able to use some products and services on other
websites without cookies.
To find out more about cookies, including
seeing what cookies have been set and how to manage and delete them, visit
http://www.allaboutcookies.org.
If you do not wish to accept cookies from our
website, please leave immediately and then delete and
block all cookies. Alternatively, you may opt out of receiving information from
us by e-mail, telephone, fax or post by letting us know at contact@nut-r.co.uk .
Security
We endeavour to take all reasonable steps to protect your
personal information. However, we cannot guarantee the security of any data
that you disclose online and we will not be responsible for any breach of
security unless this is due to our negligence or wilful default.
General
You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: contact@nut-r.co.uk